Shipping policy
Shipping Policy
At Bio Lab Nutrition we aim to process and dispatch all orders as quickly and securely as possible.
Order Processing
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Orders are typically processed within 1–2 business days (Monday to Friday, excluding public holidays).
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Once your order has been processed and dispatched, you will receive a confirmation email with tracking details (where applicable).
UK Shipping
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Standard UK Delivery: 2–4 business days
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Express UK Delivery (if selected): 1–2 business days
Delivery times are estimates and may vary due to external factors such as courier delays or high-volume periods.
International Shipping
We offer international shipping to selected countries.
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International Delivery: Estimated 5–14 business days, depending on destination
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Delivery times may vary due to customs processing and local postal services
Please note:
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Customers are responsible for any customs duties, import taxes, or local charges applied by their country.
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We are not responsible for delays caused by customs clearance.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected delivery method.
Tracking
Where available, tracking information will be sent via email once your order has been dispatched. Please allow up to 24 hours for tracking updates to appear.
Incorrect or Incomplete Addresses
Please ensure your delivery address is correct at checkout.
We cannot be held responsible for orders delayed or lost due to incorrect or incomplete address details provided by the customer.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at:
We will investigate and do our best to resolve the issue promptly.
Returns & Refunds
For information on returns, refunds, or damaged items, please refer to our Returns Policy.
Contact Us
If you have any questions about shipping, please contact: